Questions & Answers
Everything You
Need to Know
How long before I see results?
Most customers notice a glow and improved skin texture within the first 2 weeks. More significant improvements to fine lines, firmness, and pigmentation become visible from weeks 4–6 of consistent daily use. The results compound over time — customers who use Luminae for 3+ months see the most dramatic transformations.
How do I use the Luminae Pro Mask?
Cleanse your skin, select your light mode, and wear the mask for 20 minutes — the auto-shutoff handles timing for you. Use 3–5 sessions per week. For best results, apply a serum before your session and follow up with your post-mask skincare routine immediately after.
What is the Luminae Obsidian Ritual Set?
The Luminae Obsidian Ritual Set is our premium bundle — the complete Luminae experience presented in a luxury matte-black gift box. It includes our Luminae Pro Mask and everything you need to run the full Luminae ritual at home. Available in limited quantities.
Is red light therapy safe?
Yes. Red light therapy uses low-level, non-thermal light — it does not heat or damage tissue. It's completely non-invasive with no UV radiation. Luminae uses FDA-cleared LED technology and has been clinically tested. Red light therapy has over 4,000 peer-reviewed studies supporting its safety and efficacy for all skin types.
Can I use it if I have sensitive skin or active acne?
Yes — red light therapy is highly recommended for sensitive and acne-prone skin. The anti-inflammatory properties of 850nm near-infrared light actively reduce redness and calm breakouts. The blue (415nm) mode specifically targets acne-causing bacteria. If you're on photosensitising medication, consult your dermatologist before use.
What is the Luminae Obsidian Ritual Set?
The Luminae Obsidian Ritual Set is our premium offering — the complete Luminae experience presented in a luxury matte-black gift box. It includes our Luminae Pro Mask and everything you need for the full ritual. Ideal for gifting or for those who want the complete Luminae experience from day one.
How long does shipping take?
Standard shipping takes 5–8 business days to Australia, 7–12 days internationally. Express options are available at checkout. Orders placed before 2pm AEST are dispatched same day. You'll receive a tracking email as soon as your order ships. Free shipping on all orders over $199.