Quality First
Our Commitment to You

Built to the Highest Standard

Every Luminae device is manufactured to clinical-grade standards and passes quality inspection before it ships. If your product arrives damaged or develops a fault, contact us and we will make it right.

Faulty or damaged on arrival — replacement or full refund
Unused, unopened items eligible for return
Fast response — email hello@luminaewellness.net
Refunds processed within 2–3 business days of approval