Your Confidence, Guaranteed

Returns & Refunds

100
Day Money Back Guarantee

Try Luminae for 100 days — that's over 3 months of daily use. If you're not completely satisfied with your results, we'll give you a full refund. No questions asked, no product return required.

How to Request a Refund

1
Email us at hello@luminae.com with your order number and the reason for your return
2
We'll confirm your refund request within 1 business day
3
Your full purchase price is refunded to your original payment method within 2–3 business days
4
You keep the product — no shipping return required

Policy Details

  • The 100-day guarantee begins on the day your order is delivered
  • Refunds apply to the full purchase price including any bundles
  • Shipping costs are non-refundable
  • One refund per customer per product
  • Luminae reserves the right to decline refunds where abuse of the policy is evident
  • For damaged or defective products, we'll replace or refund regardless of the 100-day window

Need to start a return? We're ready to help.

Contact Support →